Delivery begins with a confirmed arrangement. This policy explains the steps between preparing your selection and receiving a confirmed order, including address checks, estimates and delivery enquiries.
1. Order processing
An order form submission on this website remains local to your browser. Shipping does not begin automatically. Contact the store to confirm product availability, the final payable amount and whether delivery can be arranged to your address.
From selection to dispatch. Review your products and delivery address before contacting the store. The store must first check the requested options and agree the delivery arrangement. A reference generated by the website is not a dispatch notification. No shipping label, courier booking or collection request is created by submitting the local form.
2. Delivery coverage and charges
Delivery availability and any shipping charges are confirmed individually before dispatch. The website does not promise nationwide coverage or free delivery. The local cart total covers selected product prices only.
Confirming the full arrangement. Ask whether delivery is available to your particular PIN code and whether the selected goods have any transport limitations. Any delivery charge should be explained before confirmation. Do not assume that an address accepted by the form has been verified by the store or a delivery provider.
3. Address accuracy
Provide a complete house or flat number, street or area, city, state and valid six-digit Indian PIN code. A landmark is optional but may help clarify the location. Check your address when confirming the order with the store. Incorrect or incomplete details can delay or prevent delivery.
Checking address details. The form checks only whether required fields are filled and whether the PIN code follows a six-digit format. It does not verify the physical address or match the PIN code to the city. Include building access information only where useful, and provide any correction directly to the store before the delivery arrangement is finalised.
4. Estimated delivery
If delivery is arranged, the store can provide an estimated delivery window after checking stock and delivery options. Any estimate is guidance, not a guaranteed arrival date. No fixed dispatch or delivery timeframe is promised by this static website.
Planning around an estimate. An estimated date depends on the actual stock position and available delivery services. If you need an item for a match, event or other particular date, discuss that requirement before confirming the purchase. Do not treat an unconfirmed website enquiry as a booking for arrival on that date.
5. Possible delays
Stock checks, local holidays, transport disruption, weather and address clarification can affect timing. Contact the store with your reference and confirmed order details if you need an update. This website does not provide live shipment tracking.
Requesting a delivery update. Keep any dispatch information separately shared by the store. When requesting an update, provide the confirmed order details and destination area. The local website does not automatically receive courier events, and refreshing the order-success page will not show the shipment’s current location or status.
6. Cash on Delivery
Where Cash on Delivery is confirmed, be ready to pay the agreed amount when the delivery arrives. The store will confirm any delivery-specific requirements before dispatch. No online payment is requested by this website.
At the time of delivery. Make arrangements for an appropriate recipient to receive the package and pay the agreed Cash on Delivery amount where that service has been confirmed. If the requested amount differs from what was agreed, seek clarification before completing the transaction. The website does not offer an alternative online checkout.
7. Missed or failed delivery
If a delivery attempt cannot be completed, contact the store to discuss available next steps. A second attempt, collection or cancellation may depend on the delivery provider and order circumstances. Any additional charge should be explained and agreed before proceeding.
Resolving an unsuccessful attempt. An unavailable recipient, access difficulty, incomplete address or inability to complete the agreed payment can prevent delivery. Ask the store how the particular case will be handled. No universal number of attempts or automatic redelivery promise is made here; the practical options depend on the arrangement actually used.
8. Receiving your order
Check the package and products promptly on arrival. If something appears damaged, missing or incorrect, keep the packaging and contact contact.riyasports@gmail.com with your order information and a description of the issue.
Documenting a delivery issue. Where possible, note the condition of the package and retain relevant packaging, receipts and correspondence. Describe whether the concern involves damage, missing contents or a different item. The store can then explain what further information is needed and how the issue will be assessed. Do not discard the item before seeking instructions.